Resume Keywords for Administrative & Customer Service profiles

In your resume objective or summary, include your position target as well as variations of the keywords. For instance, augment “Customer Service” with terms such as “Client Services,” “Account Management,” “Customer Relationship Management,” or “Sales Support.”

Fortify keywords by following them with an accomplishment. For instance, you can reinforce the keywords “customer service” in this way: customer service—boosted customer satisfaction scores from 82% to 94%.

The 25 best Customer Service & Administrative Assistant Resume Keywords

Advocated
Example: Advocated for underserved populations.

Cared
Example: Cared for patients with complex, multisymptom diseases.

Comforted
Example: Comforted victims as member of first-response team.

Consoled
Example: Consoled victims and family members.

Counseled
Example: Counseled client caseload with a variety of affective and schizophrenic disorders.

Dedicated
Example: Dedicated to serving women recovering from domestic abuse.

Devoted
Example: Devoted more than a decade of professional service to underserved migrant populations.

Eased
Example: Eased tensions in multiracial, inner-city neighborhood.

Embraced
Example: Embraced the uniqueness and worth of all cultures.

Encouraged
Example: Encouraged clients recovering from substance abuse.

Enriched
Example: Enriched the lives of at-risk children through linkages with a mentor program.

Fostered
Example: Fostered relationships with geriatric clients.

Healed
Example: Healed volatile, blended-family relationships.

Helped
Example: Helped clients access no-cost or low-cost community resources.

Interceded
Example: Interceded on behalf of non-English-speaking clients.

Intervened
Example: Intervened on behalf of minors.

Kindled
Example: Kindled hope for family members of children suffering from leukemia.

Lifted
Example: Lifted the spirits of geriatric patients through movement and music-therapy sessions.

Nursed
Example: Nursed outpatient HIV patients, administering antibiotic, antiviral, chemotherapy, and investigational agents.

Nurtured
Example: Nurtured relationships between disassociated family members.

Prescribed
Example: Prescribed therapeutic activities to facilitate restoration of movement.

Reconciled
Example: Reconciled victims and offenders through court-ordered reconciliation program.

Referred
Example: Referred clients to community resources that provided financial aid, health care services, and work-skills training.

Rehabilitated
Example: Rehabilitated patients suffering from CNS trauma.

Touched
Example: Touched the lives of at-risk youth, several of whom turned from involvement in gangs to return to school and complete their GEDs.