Administrative and Office Management Resume Verbs

Abbreviated
Example: Abbreviated time to complete process by 20 percent without sacrificing quality of service

Abolished
Example: Abolished burdensome reporting requirements

Accepted
Example: Accepted additional responsibility for implementing new system

Accommodated
Example: Accommodated a 25 percent increase in workload without need for additional staff

Accomplished
Example: Accomplished project ahead of schedule

Acted
Example: Acted as manager’s representative in matters relating to policy administration

Adapted
Example: Adapted national program to better meet local demographic needs.

Adhered
Example: Adhered to strict clinical protocols

Adjusted
Example: Adjusted staffing schedule to meet fluctuating seasonal demands.

Administered
Example: Administered operations for contract compliance

Admitted
Example: Admitted patients and served as primary contact for new “meet-a-customer, keep-a-
customer” program.


Advised
Example: Advised team of performance expectations and measurement standards.

Aided
Example: Aided in office reorganization that boosted productivity 10 percent.

Alerted
Example: Alerted employees to changes in project priorities.

Altered
Example: Altered work-flow processes to reduce “holdovers.”

Amended
Example: Amended text of contracts to clarify buyer and seller responsibilities.

Appointed
Example: Appointed to cross-functional task force to solve specific problem.

Approved
Example: Approved and expedited requests for material.

Arranged
Example: Arranged details for speaker programs (facilities, registration, food and beverages, publicity, volunteers).

Arrived
Example: Arrived at conclusions based on thorough research and analysis.

Attacked
Example: Attacked “difficult” projects that had been abandoned by former incumbents.

Authorized
Example: Authorized purchase requests for all 14 branch departments and two satellite offices.

Bid
Example: Bid on new projects that were lucrative to the company.

Bored
Example: Bored through slow-moving approval process with county, obtaining project permits in half the normal time.

Calmed
Example: Calmed employee concerns about proposed reorganization and maintained productivity throughout change.

Carried
Example: Carried the bulk of responsibility, generating 40 percent of workload among five-member team.

Caused
Example: Caused long-standing issues to be resolved through open dialogue and conflict-resolution exercises.

Chaired
Example: Chaired committee that explored new compensation structure and incentive program.

Changed
Example: Changed operation from outmoded paper system to electronic system.

checked
Example: Checked paperwork for accuracy and completeness.

chose
Example: Chose interiors and furnishings for new office.

circumvented
Example: Circumvented red tape to move project forward.

classified
Example: Classified material by date and category.

cleaned
Example: Cleaned up filing backlog.

cleared
Example: Cleared personnel for assignments.

commenced
Example: Commenced work on complex, two-year project.

complied
Example: Complied with federal and state regulations.

confirmed
Example: Confirmed and expedited orders.

consolidated
Example: Consolidated four operations in Vermont and Colorado into a centralized unit.

continued
Example: Continued department’s ranking as most productive among 12 branches, generating average billable rate of 92.9 percent.

coordinated
Example: Coordinated multidisciplinary team in meeting all project benchmarks.

corrected
Example: Corrected processes to eliminate downtime.

counseled
Example: Counseled probationary employees on methods to improve work performance.

delegated
Example: Delegated assignments to technical and administrative teams.

designated
Example: Designated team leaders for new reengineering effort.

detailed
Example: Detailed performance expectations to subordinates.

dispatched
Example: Dispatched drivers to expedite deliveries and maximize backhauls.

disseminated
Example: Disseminated directives from corporate office and interpreted policy to employees.

divided
Example: Divided departmental responsibilities to better distribute workload.

documented
Example: Documented baseline measurements to provide historical data.

enforced
Example: Enforced corporate policy to improve productivity.

enhanced
Example: Enhanced systems already in place to boost efficiency.

enlisted
Example: Enlisted the aid of marketing and sales to better understand customer needs.

enrolled
Example: Enrolled new customers in program.

ensured
Example: Ensured compliance with federal and state regulations.

entered
Example: Entered data on computer system and generated reports.

examined
Example: Examined summary data and made recommendations.

extended
Example: Extended life of equipment through proper maintenance and service.

fabricated
Example: Fabricated models using CNC equipment.

facilitated
Example: Facilitated weekly employee meetings.

fashioned
Example: Fashioned new model to support paperless work environment.

filed
Example: Filed documents with state and regulatory agencies.

followed
Example: Followed clinical protocols.

formed
Example: Formed alliance with key vendor and provided onsite office space for vendor partnership program.

forwarded
Example: Forwarded orders to order processing.

fulfilled
Example: Fulfilled contract requirements.

gathered
Example: Gathered, assembled, and analyzed monthly production data.

grouped work
Example: Grouped employees into cross-disciplinary teams.

handled
Example: Handled 20-percent increase in work volume.

held
Example: Held expenses below budget.

hurried
Example: Hurried key-account orders through manufacturing and distribution.

implemented
Example: Implemented program to improve productivity.

imported
Example: Imported raw materials from European supplier at roughly half the cost.

incorporated
Example: Incorporated customer-driven focus into all levels of organization.

integrated
Example: Integrated information systems unit with sales and production functions, focusing technical team on meeting needs of field sales staff and customers.

interpreted
Example: Interpreted raw data into meaningful material for program planning.

invented
Example: Invented device to speed file processing.

inventoried
Example: Inventoried 10,000 SKUs using new computer software.

learned
Example: Learned new software through independent study; served as resource to train other users.

maintained
Example: Maintained commercial and industrial properties.

marked
Example: Marked materials for shipment.

measured
Example: Measured and analyzed productivity.

modified
Example: Modified program to meet needs of regional users.

molded
Example: Molded inexperienced workers into competent professionals through intensive mentoring and staff-development initiative.

monitored
Example: Monitored progress, analyzed variances, and took corrective action.

moved
Example: Moved proposal through committee to meet peak seasonal demands.

multiplied
Example: Multiplied productivity as a result of technology and training initiatives.

notified
Example: Notified customers of changes in pricing and delivery schedules.

obtained
Example: Obtained authorization from headquarters for new program.

omitted
Example: Omitted duplicative steps to improve departmental productivity.

operated
Example: Operated full range of business-office equipment.

ordered
Example: Ordered business-office supplies.

organized
Example: Organized office and warehouse space to accommodate 25-percent increase in volume.

outlined
Example: Outlined proposal for new system.

oversaw
Example: Oversaw diverse, multilingual staff.

packaged
Example: Packaged products using computer-controlled machinery.

packed
Example: Packed shipments for export.

pared
Example: Pared reporting process to virtually half the original time.

perceived
Example: Perceived need for improved customer communications and helped design new program.

pioneered
Example: Pioneered use of just-in-time purchasing program, a concept new to the medical industry.

placed
Example: Placed candidates in job-appropriate summer internships.

placed
Example: Prepared statistical and narrative reports for presentation to board of directors.

printed
Example: Printed and distributed weekly reports to satellite offices.

prioritized
Example: Prioritized projects and established timelines.

procured
Example: Procured raw materials from domestic and overseas vendors.

produced
Example: Produced full line of widget products.

proposed
Example: Proposed reorganization of department that was accepted by corporate and subsequently adopted nationwide.

provided
Example: Provided management with weekly analysis of administration and operations.

received
Example: Received praise for leadership in chairing new quality-improvement committee.

recommended
Example: Recommended revisions to contracts based on statistical analysis.

recorded
Example: Recorded data for future use.

registered
Example: Registered R&D products with patent office.

released
Example: Released new products.

relieved
Example: Relieved manager of administrative duties.

remained
Example: Remained available for 24-hour, on-call status.

remodeled
Example: Remodeled offices, including space plans, color and design theme, and furnishings.

reorganized
Example: Reorganized office layout to maximize use of limited space—space planning accommodated a 20-percent increase in staff.

requested
Example: Requested input from employees on issues.

retooled
Example: Retooled operations to equip frontline employees with greater information access.

revamped
Example: Revamped processes to meet fluctuating sales demands.

reviewed
Example: Reviewed contracts and forms for accuracy and completeness.

revised
Example: Revised policy and procedure manual, bringing it into compliance with current labor laws.

rotated
Example: Rotated stock on regular basis to eliminate perishable loss.

scanned
Example: Scanned documents and loaded information into database.

scheduled
Example: Scheduled meetings using e-mail and calendaring programs.

screened
Example: Screened applicant résumés for required skills and experience.

sequenced
Example: Sequenced work flow to better fit with layout of production machinery.

set
Example: Set new standards for safety and accident prevention.

shipped
Example: Shipped goods via air and ground transportation.

shortened
Example: Shortened production cycle by more than 20 percent.

sourced
Example: Sourced new suppliers that provided quality raw materials at one-third the cost.

specified
Example: Specified requirements for newly created position.

speeded
Example: Speeded processing of important documents.

studied
Example: Studied plant productivity and identified areas for improvement.

submitted
Example: Submitted reports to management and corporate office.

supplied
Example: Supplied raw materials to production line.

supported
Example: Supported management in the marketing function.

surveyed
Example: Surveyed competitors and made note of each operation’s strengths and weaknesses.

tended
Example: Tended daily administrative operations, freeing manager to concentrate on leadership responsibilities.

totaled
Example: Totaled daily sales by SKU for seven sales clerks.

tracked
Example: Tracked product movement through production, packaging, warehousing, and distribution.

typed
Example: Typed correspondence, memos, reports, and proposals.

used
Example: Used advanced features of Microsoft Word to prepare lengthy reports.

validated
Example: Validated continuing-education units for renewal of licenses and credentials.

verified
Example: Verified pricing and extended invoices.