Example: Abbreviated time to complete process by 20 percent without sacrificing quality of service
Example: Abolished burdensome reporting requirements
Example: Accepted additional responsibility for implementing new system
Example: Accommodated a 25 percent increase in workload without need for additional staff
Example: Accomplished project ahead of schedule
Example: Acted as manager’s representative in matters relating to policy administration
Example: Adapted national program to better meet local demographic needs.
Example: Adhered to strict clinical protocols
Example: Adjusted staffing schedule to meet fluctuating seasonal demands.
Example: Administered operations for contract compliance
Example: Admitted patients and served as primary contact for new “meet-a-customer, keep-a-
Example: Advised team of performance expectations and measurement standards.
Example: Aided in office reorganization that boosted productivity 10 percent.
Example: Alerted employees to changes in project priorities.
Example: Altered work-flow processes to reduce “holdovers.”
Example: Amended text of contracts to clarify buyer and seller responsibilities.
Example: Appointed to cross-functional task force to solve specific problem.
Example: Approved and expedited requests for material.
Example: Arranged details for speaker programs (facilities, registration, food and beverages, publicity, volunteers).
Example: Arrived at conclusions based on thorough research and analysis.
Example: Attacked “difficult” projects that had been abandoned by former incumbents.
Example: Authorized purchase requests for all 14 branch departments and two satellite offices.
Example: Bid on new projects that were lucrative to the company.
Example: Bored through slow-moving approval process with county, obtaining project permits in half the normal time.
Example: Calmed employee concerns about proposed reorganization and maintained productivity throughout change.
Example: Carried the bulk of responsibility, generating 40 percent of workload among five-member team.
Example: Caused long-standing issues to be resolved through open dialogue and conflict-resolution exercises.
Example: Chaired committee that explored new compensation structure and incentive program.
Example: Changed operation from outmoded paper system to electronic system.
Example: Checked paperwork for accuracy and completeness.
Example: Chose interiors and furnishings for new office.
Example: Circumvented red tape to move project forward.
Example: Classified material by date and category.
Example: Cleaned up filing backlog.
Example: Cleared personnel for assignments.
Example: Commenced work on complex, two-year project.
Example: Complied with federal and state regulations.
Example: Confirmed and expedited orders.
Example: Consolidated four operations in Vermont and Colorado into a centralized unit.
Example: Continued department’s ranking as most productive among 12 branches, generating average billable rate of 92.9 percent.
Example: Coordinated multidisciplinary team in meeting all project benchmarks.
Example: Corrected processes to eliminate downtime.
Example: Counseled probationary employees on methods to improve work performance.
Example: Delegated assignments to technical and administrative teams.
Example: Designated team leaders for new reengineering effort.
Example: Detailed performance expectations to subordinates.
Example: Dispatched drivers to expedite deliveries and maximize backhauls.
Example: Disseminated directives from corporate office and interpreted policy to employees.
Example: Divided departmental responsibilities to better distribute workload.
Example: Documented baseline measurements to provide historical data.
Example: Enforced corporate policy to improve productivity.
Example: Enhanced systems already in place to boost efficiency.
Example: Enlisted the aid of marketing and sales to better understand customer needs.
Example: Enrolled new customers in program.
Example: Ensured compliance with federal and state regulations.
Example: Entered data on computer system and generated reports.
Example: Examined summary data and made recommendations.
Example: Extended life of equipment through proper maintenance and service.
Example: Fabricated models using CNC equipment.
Example: Facilitated weekly employee meetings.
Example: Fashioned new model to support paperless work environment.
Example: Filed documents with state and regulatory agencies.
Example: Followed clinical protocols.
Example: Formed alliance with key vendor and provided onsite office space for vendor partnership program.
Example: Forwarded orders to order processing.
Example: Fulfilled contract requirements.
Example: Gathered, assembled, and analyzed monthly production data.
Example: Grouped employees into cross-disciplinary teams.
Example: Handled 20-percent increase in work volume.
Example: Held expenses below budget.
Example: Hurried key-account orders through manufacturing and distribution.
Example: Implemented program to improve productivity.
Example: Imported raw materials from European supplier at roughly half the cost.
Example: Incorporated customer-driven focus into all levels of organization.
Example: Integrated information systems unit with sales and production functions, focusing technical team on meeting needs of field sales staff and customers.
Example: Interpreted raw data into meaningful material for program planning.
Example: Invented device to speed file processing.
Example: Inventoried 10,000 SKUs using new computer software.
Example: Learned new software through independent study; served as resource to train other users.
Example: Maintained commercial and industrial properties.
Example: Marked materials for shipment.
Example: Measured and analyzed productivity.
Example: Modified program to meet needs of regional users.
Example: Molded inexperienced workers into competent professionals through intensive mentoring and staff-development initiative.
Example: Monitored progress, analyzed variances, and took corrective action.
Example: Moved proposal through committee to meet peak seasonal demands.
Example: Multiplied productivity as a result of technology and training initiatives.
Example: Notified customers of changes in pricing and delivery schedules.
Example: Obtained authorization from headquarters for new program.
Example: Omitted duplicative steps to improve departmental productivity.
Example: Operated full range of business-office equipment.
Example: Ordered business-office supplies.
Example: Organized office and warehouse space to accommodate 25-percent increase in volume.
Example: Outlined proposal for new system.
Example: Oversaw diverse, multilingual staff.
Example: Packaged products using computer-controlled machinery.
Example: Packed shipments for export.
Example: Pared reporting process to virtually half the original time.
Example: Perceived need for improved customer communications and helped design new program.
Example: Pioneered use of just-in-time purchasing program, a concept new to the medical industry.
Example: Placed candidates in job-appropriate summer internships.
Example: Prepared statistical and narrative reports for presentation to board of directors.
Example: Printed and distributed weekly reports to satellite offices.
Example: Prioritized projects and established timelines.
Example: Procured raw materials from domestic and overseas vendors.
Example: Produced full line of widget products.
Example: Proposed reorganization of department that was accepted by corporate and subsequently adopted nationwide.
Example: Provided management with weekly analysis of administration and operations.
Example: Received praise for leadership in chairing new quality-improvement committee.
Example: Recommended revisions to contracts based on statistical analysis.
Example: Recorded data for future use.
Example: Registered R&D products with patent office.
Example: Released new products.
Example: Relieved manager of administrative duties.
Example: Remained available for 24-hour, on-call status.
Example: Remodeled offices, including space plans, color and design theme, and furnishings.
Example: Reorganized office layout to maximize use of limited space—space planning accommodated a 20-percent increase in staff.
Example: Requested input from employees on issues.
Example: Retooled operations to equip frontline employees with greater information access.
Example: Revamped processes to meet fluctuating sales demands.
Example: Reviewed contracts and forms for accuracy and completeness.
Example: Revised policy and procedure manual, bringing it into compliance with current labor laws.
Example: Rotated stock on regular basis to eliminate perishable loss.
Example: Scanned documents and loaded information into database.
Example: Scheduled meetings using e-mail and calendaring programs.
Example: Screened applicant résumés for required skills and experience.
Example: Sequenced work flow to better fit with layout of production machinery.
Example: Set new standards for safety and accident prevention.
Example: Shipped goods via air and ground transportation.
Example: Shortened production cycle by more than 20 percent.
Example: Sourced new suppliers that provided quality raw materials at one-third the cost.
Example: Specified requirements for newly created position.
Example: Speeded processing of important documents.
Example: Studied plant productivity and identified areas for improvement.
Example: Submitted reports to management and corporate office.
Example: Supplied raw materials to production line.
Example: Supported management in the marketing function.
Example: Surveyed competitors and made note of each operation’s strengths and weaknesses.
Example: Tended daily administrative operations, freeing manager to concentrate on leadership responsibilities.
Example: Totaled daily sales by SKU for seven sales clerks.
Example: Tracked product movement through production, packaging, warehousing, and distribution.
Example: Typed correspondence, memos, reports, and proposals.
Example: Used advanced features of Microsoft Word to prepare lengthy reports.
Example: Validated continuing-education units for renewal of licenses and credentials.
Example: Verified pricing and extended invoices.