In your resume objective or summary, include your position target as well as variations of the keywords. For instance, augment “Customer Service” with terms such as “Client Services,” “Account Management,” “Customer Relationship Management,” or “Sales Support.”
Fortify keywords by following them with an accomplishment. For instance, you can reinforce the keywords “customer service” in this way: customer service—boosted customer satisfaction scores from 82% to 94%.
The 25 best Customer Service & Administrative Assistant Resume Keywords
Example: Advocated for underserved populations.
Example: Cared for patients with complex, multisymptom diseases.
Example: Comforted victims as member of first-response team.
Example: Consoled victims and family members.
Example: Counseled client caseload with a variety of affective and schizophrenic disorders.
Example: Dedicated to serving women recovering from domestic abuse.
Example: Devoted more than a decade of professional service to underserved migrant populations.
Example: Eased tensions in multiracial, inner-city neighborhood.
Example: Embraced the uniqueness and worth of all cultures.
Example: Encouraged clients recovering from substance abuse.
Example: Enriched the lives of at-risk children through linkages with a mentor program.
Example: Fostered relationships with geriatric clients.
Example: Healed volatile, blended-family relationships.
Example: Helped clients access no-cost or low-cost community resources.
Example: Interceded on behalf of non-English-speaking clients.
Example: Intervened on behalf of minors.
Example: Kindled hope for family members of children suffering from leukemia.
Example: Lifted the spirits of geriatric patients through movement and music-therapy sessions.
Example: Nursed outpatient HIV patients, administering antibiotic, antiviral, chemotherapy, and investigational agents.
Example: Nurtured relationships between disassociated family members.
Example: Prescribed therapeutic activities to facilitate restoration of movement.
Example: Reconciled victims and offenders through court-ordered reconciliation program.
Example: Referred clients to community resources that provided financial aid, health care services, and work-skills training.
Example: Rehabilitated patients suffering from CNS trauma.
Example: Touched the lives of at-risk youth, several of whom turned from involvement in gangs to return to school and complete their GEDs.