analyzed
Example: Analyzed department’s future IT needs and drafted plan to ensure strategic alignment with overall business plan.
certified
Example: Certified weights and balances of precision equipment.
conceptualized
Example: Conceptualized and developed scripts to support infrastructure security—scripts were subsequently used as models for current monitoring tools.
connected
Example: Connected satellite users with main office through networking devices.
created
Example: Created reference materials, quickly bringing technicians and system operators to high levels of competency.
decoded
Example: Decoded encrypted data.
designed
Example: Designed software solutions for widget-processing industry.
detected
Example: Detected faulty components.
equipped
Example: Equipped district with videoconferencing capabilities.
evaluated
Example: Evaluated system failures and pinpointed errors.
expanded
Example: Expanded system capabilities.
fabricated
Example: Fabricated components per customer specifications.
facilitated
Example: Facilitated complex migration to updated operating system.
fixed
Example: Fixed recurring problems that had eluded prior technicians.
gauged
Example: Gauged user needs and system capabilities and recommended appropriate hardware upgrade.
grasped
Example: Grasped quickly concepts and procedures for new operating system and selected from staff of 12 to train other technologists (training is normally outsourced).
honed
Example: Honed troubleshooting skills through advanced IBM component-level troubleshooting course.
identified
Example: Identified user needs and modified system accordingly.
installed
Example: Installed new system, providing users with uninterrupted service during project.
integrated
Example: Integrated accounting functions with sales, warehousing, and shipping.
investigated
Example: Investigated recurring computer crashes; traced glitch to vendor software and served as liaison in problem resolution.
isolated
Example: Isolated technical malfunctions at the component level.
mastered
Example: Mastered intricacies of new software and was called on as resident expert to explain advanced functions.
planned
Example: Planned move of mission-critical business systems to alternative computing platform, including all international business support, publications, regulatory, and distribution systems.
preserved
Example: Preserved integrity of data.
prevented
Example: Prevented system failures that had plagued previous system administrators.
programmed
Example: Programmed in ASP.net, XML, C#.net, CSS, IIS, SQL Server, and Oracle PL/SQL.
reconstructed
Example: Reconstructed corrupted data using various software tools.
reengineered
Example: Reengineered data-management foundation on IBM mainframe platform from VSAM flat-file environment to SQL-based DB.
relied
Example: Relied on crack technical team to program and test new software release.
repaired
Example: Repaired and maintained 200-user network.
restored
Example: Restored 100 percent of data after earthquake disaster.
retrieved
Example: Retrieved and manipulated data.
revolutionized
Example: Revolutionized use of software, engineering an innovative data-acquisition and analysis platform to gather and analyze flight-test data for experimental aircraft.
safeguarded
Example: Safeguarded data through disaster-recovery protocol.
salvaged
Example: Salvaged mismanaged IT conversion (a $300,000 capital investment)—directed installation project for world-class computer system to support 24-hour, seven-day operation.
searched
Example: Searched Internet using a variety of sophisticated search commands.
showed
Example: Showed nontechnical staff how to conduct advanced Boolean searches.
systematized
Example: Systematized protocols to improve procedure-execution accuracy from 85 percent to 99 percent.
tested
Example: Tested new Windows-based release of software.
trained
Example: Trained users, converting computer-phobics to technically competent operators.
troubleshot
Example: Troubleshot puzzling hardware problems at board and component levels.
turned
Example: Turned technicians into business professionals who understand multidimensional corporate needs and bottom-line profit.
upgraded
Example: Upgraded hardware and software, implementing five major software upgrades over tenure.
wrote
Example: Wrote and installed aliases that reduced input errors 50 percent and increased efficiency of routines 30 percent.