Example: Analyzed department’s future IT needs and drafted plan to ensure strategic alignment with overall business plan.
Example: Certified weights and balances of precision equipment.
Example: Conceptualized and developed scripts to support infrastructure security—scripts were subsequently used as models for current monitoring tools.
Example: Connected satellite users with main office through networking devices.
Example: Created reference materials, quickly bringing technicians and system operators to high levels of competency.
Example: Decoded encrypted data.
Example: Designed software solutions for widget-processing industry.
Example: Detected faulty components.
Example: Equipped district with videoconferencing capabilities.
Example: Evaluated system failures and pinpointed errors.
Example: Expanded system capabilities.
Example: Fabricated components per customer specifications.
Example: Facilitated complex migration to updated operating system.
Example: Fixed recurring problems that had eluded prior technicians.
Example: Gauged user needs and system capabilities and recommended appropriate hardware upgrade.
Example: Grasped quickly concepts and procedures for new operating system and selected from staff of 12 to train other technologists (training is normally outsourced).
Example: Honed troubleshooting skills through advanced IBM component-level troubleshooting course.
Example: Identified user needs and modified system accordingly.
Example: Installed new system, providing users with uninterrupted service during project.
Example: Integrated accounting functions with sales, warehousing, and shipping.
Example: Investigated recurring computer crashes; traced glitch to vendor software and served as liaison in problem resolution.
Example: Isolated technical malfunctions at the component level.
Example: Mastered intricacies of new software and was called on as resident expert to explain advanced functions.
Example: Planned move of mission-critical business systems to alternative computing platform, including all international business support, publications, regulatory, and distribution systems.
Example: Preserved integrity of data.
Example: Prevented system failures that had plagued previous system administrators.
Example: Programmed in ASP.net, XML, C#.net, CSS, IIS, SQL Server, and Oracle PL/SQL.
Example: Reconstructed corrupted data using various software tools.
Example: Reengineered data-management foundation on IBM mainframe platform from VSAM flat-file environment to SQL-based DB.
Example: Relied on crack technical team to program and test new software release.
Example: Repaired and maintained 200-user network.
Example: Restored 100 percent of data after earthquake disaster.
Example: Retrieved and manipulated data.
Example: Revolutionized use of software, engineering an innovative data-acquisition and analysis platform to gather and analyze flight-test data for experimental aircraft.
Example: Safeguarded data through disaster-recovery protocol.
Example: Salvaged mismanaged IT conversion (a $300,000 capital investment)—directed installation project for world-class computer system to support 24-hour, seven-day operation.
Example: Searched Internet using a variety of sophisticated search commands.
Example: Showed nontechnical staff how to conduct advanced Boolean searches.
Example: Systematized protocols to improve procedure-execution accuracy from 85 percent to 99 percent.
Example: Tested new Windows-based release of software.
Example: Trained users, converting computer-phobics to technically competent operators.
Example: Troubleshot puzzling hardware problems at board and component levels.
Example: Turned technicians into business professionals who understand multidimensional corporate needs and bottom-line profit.
Example: Upgraded hardware and software, implementing five major software upgrades over tenure.
Example: Wrote and installed aliases that reduced input errors 50 percent and increased efficiency of routines 30 percent.